Lush – UK shop fitting

If you have ever stepped foot in one of Lush’s distinctive high-street stores you will know that the retailer places great stock in creating a unique shopping experience for customers.

That experience starts with the products, which are handmade from organic ingredients and not tested on animals, and extends to include packaging, as well as the company’s recycling, transport and energy policies.

Overall, Lush is one of the most environmentally aware retailers in the UK. And as you’d expect the company also has a policy in place that governs its store interiors. From wood to lighting, and furniture to air conditioners, Lush want to be certain that every item that makes up their shops is ethically sourced.

And it was Triplar’s experience and knowledge of sourcing materials and equipment that came into play when it was recently asked to fit out seven stores in the UK and Ireland.

The project involved completing the shops interior, including shell, ceiling, floors and back-of-house storage racking and fittings, before installing all furniture, metalwork and display items.

The stores involved were in the Bluewater and Meadowhall shopping centres, Grafton Street and Henry Street in Dublin, Newry in Northern Ireland, Exeter and Stratford-Upon-Avon. The team also installed new flooring in the Metrocentre and High Wycombe stores.

Triplar project manager Darryl Sweeney said: “Lush are a very interesting client to work with because of the exacting specifications they have for each and every store. We have to work closely with the design consultants and Lush to make sure we meet their requirements exactly.

“They need to know every aspect of the store’s built environment tallies up with the ethical criteria and standards that are so important to the company and its products.”

Triplar managed to turnaround some of the stores much quicker than required. And despite being delayed by the discovery and removal of asbestos, Triplar completed the Exeter store in just eight days.

Last year Triplar fitted out Lush’s flagship ‘Lush Spa’ in King’s Road, Chelsea. The individually designed store included treatment rooms, showers and a customer lounge.

Darryl added: “Our work with Lush over the past year illustrates Triplar’s versatility. We can move seamlessly from one-off ‘concepts’ to the roll-out of identical stores throughout the UK and Europe.”

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